Mark Crawford business owner (Ibo) notes: National research firm and partner of NRF, Big Research has been tracking consumers grocery store behavior.  They are looking for an answer to this question – Why are customers leaving some grocery stores to shop more regularly for groceries at Wal-mart.

The big reason is the bank balance.  High prices (29.0%) was cited by consumers as the #1 reason for switching stores.  Inconvenient location (25.0%), long checkout lines (15.0%), poor customer service (10.7%), and poor selection (9.9%) followed.

Mark Crawford is a member of IBOAI

IBOAI is the official trade association serving and protecting the business interests of Quixtar IBO’s. The association is lead by President Billy Florence with past president Fred Harteis and officers, Don Wilson and Greg Duncan. Mark Crawford serves on the business operations team.

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